Frequently Asked Questions

What is Bongs.ca?

Bongs.ca is the largest online store for bongs in Canada. We offer a wide selection of high-quality bongs, accessories, and smoking essentials.

How do I place an order?

To place an order, simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Is it legal to buy bongs in Canada?

Yes, it is legal to buy and own bongs in Canada. However, customers must be of legal age in their province or territory to purchase smoking accessories.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and other secure online payment options. Details are provided during the checkout process.

How will my order be shipped?

We offer discreet and secure shipping. Your order will be carefully packaged, and we use trusted carriers to ensure safe and timely delivery. Shipping details, including tracking information, will be provided.

Do you ship internationally?

Currently, we only ship within Canada. We are working to expand our shipping options in the future.

What is your return policy?

Please refer to our "Returns and Exchanges" page for detailed information on our return policy, including eligibility criteria and steps to initiate a return.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

Are the products on Bongs Canada legit?

Everything we sell on Bongs Canada is 100% legit. We are also Canadian owned and operated. We are always around to help you with any product questions you may have.

How can I contact customer support?

For any inquiries or assistance, you can reach out to our customer support team through the "Contact Us" page on our website or via live chat on the website.

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