General Questions
What is Bongs.ca?
Bongs.ca is the largest online store for bongs in Canada. We offer a wide selection of high-quality bongs, accessories, and smoking essentials.
How do I place an order?
To place an order, simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
How much is shipping?
Bongs.ca offers free shipping for orders over $99. Flat rate shipping fee $20 on orders under $100. Flat rate shipping fee $30 to Territories, Hawaii and Alaska.
Do you ship internationally?
Yes! We ship to Canada and United States. We have no issues shipping to United States and Canada. Shop worry free.
What if item arrives broken?
If item arrives broken. No worries just return the item back to us in its original packaging. Once we receive the package back than we can process a refund. Items shipped back must be unused.
Is it legal to buy bongs in Canada?
Yes, it is legal to buy and own bongs in Canada. However, customers must be of legal age in their province or territory to purchase smoking accessories.
Are the products on Bongs Canada legit?
Everything we sell on Bongs Canada is 100% legit. We are also Canadian owned and operated. We are always around to help you with any product questions you may have.
What is the purpose of water in a bong?
The water in a bong acts as a filter, removing some of the harmful toxins from the smoke and providing a smoother smoking experience.
What is the difference between a glass bong and a plastic bong?
Glass bongs tend to be more durable and provide a better smoking experience, while plastic bongs are generally cheaper and easier to clean.
What are some popular types of glass bongs?
Some popular types of glass bongs include beaker bongs, straight tube bongs, and recycler bongs.
What are some tips for cleaning a bong?
Some tips for cleaning a bong include using hot water, isopropyl alcohol, and salt to remove buildup, and using a pipe brush or cotton swabs to clean hard-to-reach areas!
What are some popular materials used for making bongs?
Some popular materials used for making bongs include borosilicate glass, silicone, and ceramic.
What is a carb hole?
A carb hole is a small hole on the side of a bong that is used to control the airflow and clear the chamber of smoke.
Product Questions
What is a one-hitter?
A one-hitter is a type of pipe that is designed to hold a small amount of herb or tobacco and is typically used for quick and discreet smoking.
What is a showerhead perc?
A showerhead perc is a type of percolator that features a disc with multiple holes and a stem with several slits, creating a showerhead-like structure that filters the smoke through water.
What is a percolator bong?
A percolator bong is a type of bong that includes a percolator, which is a device that filters the smoke through water to provide a smoother smoking experience.
What is a dab rig?
A dab rig is a type of bong used specifically for smoking concentrates, such as wax or shatter.
What is a honeycomb perc?
A honeycomb perc is a type of percolator that features multiple small holes in a flat disc, creating a honeycomb-like structure that filters the smoke through water.
What is a bowl?
A bowl is the part of a bong where the herb or tobacco is placed for smoking.
What is a bubbler?
A bubbler is a smaller version of a bong that typically does not have a removable bowl and is designed to be handheld.
What is a downstem?
A downstem is a tube that extends from the bowl down into the water chamber of a bong, allowing smoke to be filtered through the water before reaching the mouthpiece.
What is an ash catcher?
An ash catcher is an attachment for a bong that collects ash and other debris before it can reach the water chamber.
What is a chillum?
A chillum is a type of pipe that is typically made of clay, stone, or glass and is designed to be packed with a small amount of herb or tobacco.
What is a vortex perc?
A vortex perc is a type of percolator that uses a disc with angled slits to create a swirling motion that filters the smoke through water.
What is a recycler bong?
A recycler bong is a type of bong that includes one or more tubes that recycle the water, creating a continuous flow of smoke and water for a smoother smoking experience.
What is a tree perc?
A tree perc is a type of percolator that features multiple arms, each with several small slits, resembling a tree branch.
Support Questions
How will my order be shipped?
We offer discreet and secure shipping. Your order will be carefully packaged, and we use trusted carriers to ensure safe and timely delivery. Shipping details, including tracking information, will be provided.
How can I contact customer support?
For any inquiries or assistance, you can reach out to our customer support team through the "Contact Us" page on our website or via live chat on the website.
Points Program
What is Bong Bucks?
Bong Bucks is our rewards program designed to give you perks for shopping with us. Every time you place an order on Bongs.ca, you earn Bong Bucks that can be redeemed for discounts on future purchases.
How do I earn Bong Bucks?
You can earn 1 Bong Buck for every $1 you spend on Bongs.ca. Simply create an account, place your order, and the Bong Bucks will be added to your balance automatically.
How do I redeem Bong Bucks?
You can redeem Bong Bucks for discounts on your orders. For every 100 Bong Bucks, you’ll get $10 off your purchase. Just apply your Bong Bucks at checkout.
Do Bong Bucks expire?
No, your Bong Bucks don’t expire, so you can save them up and use them whenever you want.
How do I check my Bong Bucks balance?
You can check your Bong Bucks balance by logging into your Bongs.ca account and navigating to the 'My Rewards' section.
Can I use Bong Bucks with other discounts or promotions?
Yes, Bong Bucks can be used alongside other discounts or promotional codes, making your savings even greater!
Can I earn Bong Bucks on sale items?
Yes, Bong Bucks can be earned on both regular-priced and sale items.
I forgot to sign in before placing an order. Can I still earn Bong Bucks?
Unfortunately, Bong Bucks are only awarded to orders placed while signed into your account. Make sure you sign in before checking out next time!